See What Drivers Are Saying About Toothman & Sowers Ford

Great friendly expedient service. I was very happy with the entire process and will go back there again for another car soon.

Their mobile vehicle service was perfect. They handled my oil change, tire rotation and even took care of my recalls on my Bronco. Rudy did an awesome job and saved me from driving all the way to Fairmont from Weston!

Service was excellent great communication will definitely get future business.

We worked with Bob Bosley to get our new expedition. He was extremely helpful and made the process so easy. We are extremely happy with our new car!

Exceptional buying experience with our salesman, Perry. We love our new 2026 Ford Bronco Big Bend Sport. Would highly recommend!!

We were greeted on time and spoken to about the car we were interested in! Questions we had were answered! We took a drive and liked the car! It fit our need! We decided to buy and things went smoothly! Forgot my title but was assured it was ok to bring in next week! Seeing it was Saturday!

Very kind and fast service

Excellent service, friendly people.

Worked with Reggie and had a great experience. I was nervous and anxious for such a big purchase but he calmed me and directed me step by step. The Manager was also kind and made me feel welcome. I would recommend you find your next vehicle at T & S, ask for Reggie.

Knowledgeable sales people! Every question answered and not pushy. Financing was easy, and again, let me ask questions, answered them with knowledge and let me take the time to make decisions.

Very friendly no pressure sales Will work with you.

They did a great job as always, very pleasant and easy to work with. This has been the best place I’ve ever got my vehicle worked on.

I drove to Toothman & Sowers Ford from just over 100 miles away. Before arriving at the dealership, I did all my research on my trade-in vehicle and on the one I was interested and buying from them. I contacted the dealership to make sure that the 2025 Chevy Blazer was still in stock and ended up setting an appointment with Reggie Park. 48 hours later, I drove to the dealership and took the Blazer for a test drive. Reggie Parks was fantastic to work with. Reggie and the T&S Team gave me a fair deal that was right in line ... Read More

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Google - Nov 4, 2026

I drove to Toothman & Sowers Ford from just over 100 miles away. Before arriving at the dealership, I did all my research on my trade-in vehicle and on the one I was interested and buying from them. I contacted the dealership to make sure that the 2025 Chevy Blazer was still in stock and ended up setting an appointment with Reggie Park. 48 hours later, I drove to the dealership and took the Blazer for a test drive. Reggie Parks was fantastic to work with. Reggie and the T&S Team gave me a fair deal that was right in line with what was my buying number before I left my home. I would highly recommend this dealership to anyone considering purchasing a new or used car. I would also recommend contacting Reggie Parks if they see something online that they are interested in. Reggie is genuine and I really appreciate the way he does business.

The buy process was among the best I've had. I worked with Conner directly to buy a 2026 Exlorer and trade in my F150. I enjoy the maker pricing on the selling side. T&S was fair in my trade value and they were flexible in providing numbers for both accepting the cash rebates vs the 0% APR that gave me the information I wanted to decide.

Very professional! Very easy to work with! I even got my car delivered to be due to my work schedule! Couldn’t ask for a better place to buy a vehicle!

Conner is one of the best to ever do it!! U need a vehicle go see him he helped me out so great!!

I found a used 2023 Ford Raptor at Toothman and Sowers Ford last night. I called this morning and set up an appointment with Conner. The truck was ready when I got there to test drive. Conner let me get right in it and test drive. What an awesome experience. We set down to do numbers and it was a great experience as well. Working with Joe in finance towards the end of the deal was effortless. He is an efficient professional. Shortly after I drove it home. Thanks Conner and Joe for a super car buying experience.

Shop around. Called 3 dealerships for a needed part, only t&s had the part marked up from ordering straight through ford. Over 100% markup on a hose. Not sure what there is to talk about, I got a price from you guys, and prices from others. Your the only dealer that doubled msrp on a part?

Had the best process ever, came wit that, title , tax and inspection sticker good through 2028. They even got my monthly payment to $8.00 higher then what I wanted it to be , which is dang good for a dealership.

I recently purchased a 2026 Ford Maverick Tremor from Toothman & Sowers Ford, and I couldn't be happier with the entire experience! From the beginning, their pricing was extremely competitive, and they offered me an excellent trade-in allowance. What really set this dealership apart, however, was the exceptional level of customer service. Everyone I worked with was genuinely committed to earning my business, making sure I was comfortable with my decision, and delivering a great buying experience. Although they had exactly the Maverick Tremor I was looking for, they took the time to show me other options, including the Ford ... Read More

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Google - Oct 30, 2026

I recently purchased a 2026 Ford Maverick Tremor from Toothman & Sowers Ford, and I couldn't be happier with the entire experience! From the beginning, their pricing was extremely competitive, and they offered me an excellent trade-in allowance. What really set this dealership apart, however, was the exceptional level of customer service. Everyone I worked with was genuinely committed to earning my business, making sure I was comfortable with my decision, and delivering a great buying experience. Although they had exactly the Maverick Tremor I was looking for, they took the time to show me other options, including the Ford Ranger and F-150. Rather than simply pushing a sale, they helped me compare vehicles, understand my options, and make an informed decision about what would best fit my needs. The entire team was professional, knowledgeable, accommodating, and genuinely interested in customer satisfaction. Their attention to detail and willingness to go above and beyond exceeded my expectations and set a standard of customer service that's increasingly difficult to find. Great pricing, a fantastic trade-in offer, and truly exceptional people. Toothman & Sowers Ford has earned my business and my highest recommendation. If you're shopping for a vehicle, I strongly encourage you to give them an opportunity. You won't be disappointed!

Outstanding services, great family

Great service always polite recommend 100%

Logan Krafft was the salesman who greeted us and helped us with our purchase of our car. He was not pushy in any way which we really appreciated. Very good experience.

My wife and I had a great experience at Toothman and Sower Ford. My wife found a truck online looking for a F-250 to replace our F-150. We stopped by and took it for a test drive and said we would be back. When we came back Talon Miller met us and went above and beyond to make sure we were able to make a deal and take the truck home that evening. Thanks to Talon and everyone else who stayed past your closing time on a Saturday to make sure we left happy with our new truck. We definitely ... Read More

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Google - Oct 27, 2026

My wife and I had a great experience at Toothman and Sower Ford. My wife found a truck online looking for a F-250 to replace our F-150. We stopped by and took it for a test drive and said we would be back. When we came back Talon Miller met us and went above and beyond to make sure we were able to make a deal and take the truck home that evening. Thanks to Talon and everyone else who stayed past your closing time on a Saturday to make sure we left happy with our new truck. We definitely recommend Toothman and Sower Ford to anyone wanting to purchase a car or truck in the future. Thanks again!

My husband and I had a great experience at Toothman &Sower. They gave us a great deal and Talon was amazing to work with. Would highly recommend Toothman &Sowers especially Talon when purchasing a vehicle.

Friendly and knowledgeable staff. I had a recall on my bronco and they made the process easy. I would recommend them.

Very good place to purchase a vehicle superior service and attention to detail met all my expectations

Was able to get a same day appointment. Service was great.

Staff was friendly

Logan was great ! Help me get a bronco for good deal and he did amazing job. I would recommend him anyday!

Liz was the absolute best & a joy to work with! Love my 2025 VW Jetta!

From start to finish, everything was awesome

Got my vehicle going quickly and fixed repair promptly great Communication

Fast efficient friendly service. My motorhome service expert

Every aspect of my experience with Toothman & Sowers Ford has been fantastic. It started with an introduction from a close friend who has dealt with T&S for many years. The salesperson knew exactly what I wanted and stayed the course until something crossed his path. He called and I made myself available the same day. We quickly hit it off and the purchase became a natural outcome of quality service, a great product and a attention to detail. Bob walked me through the process and became a friend along the way. I'm happy to keep the ... Read More

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Google - Oct 16, 2026

Every aspect of my experience with Toothman & Sowers Ford has been fantastic. It started with an introduction from a close friend who has dealt with T&S for many years. The salesperson knew exactly what I wanted and stayed the course until something crossed his path. He called and I made myself available the same day. We quickly hit it off and the purchase became a natural outcome of quality service, a great product and a attention to detail. Bob walked me through the process and became a friend along the way. I'm happy to keep the T&S Ford sticker on the back of my truck and direct people to the best Ford dealership in West Virginia.

Kesha was extremely helpful. It was a positive experience.

I contacted Toothman and Sowers Ford first thing this morning with the intention of purchasing a truck they just listed. I was a serious buyer and was actively working with my credit union to secure financing for this specific vehicle. I even offered to put down a deposit to hold the truck while I finalized everything, but the dealership refused to accept one. Instead of communicating with me or giving me any warning that another buyer was interested, they turned around and informed me that someone else was purchasing the truck right then. No courtesy call, no opportunity to move ... Read More

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Google - Oct 14, 2026

I contacted Toothman and Sowers Ford first thing this morning with the intention of purchasing a truck they just listed. I was a serious buyer and was actively working with my credit union to secure financing for this specific vehicle. I even offered to put down a deposit to hold the truck while I finalized everything, but the dealership refused to accept one. Instead of communicating with me or giving me any warning that another buyer was interested, they turned around and informed me that someone else was purchasing the truck right then. No courtesy call, no opportunity to move forward with the purchase, just a simple “sorry.” Now, after spending my time arranging financing and getting a loan approved specifically for this truck, I have to go through the process of canceling that loan because of how poorly this situation was handled. I understand that vehicles are sold on a first-come, first-served basis, but when you have a serious buyer actively securing financing and willing to put down a deposit, basic communication and professionalism should be expected. Extremely frustrating, unprofessional, and a complete waste of my time. I was ready to purchase a vehicle, but after this experience, I would not recommend this dealership to anyone who values honesty, communication, and good customer service.

My sales representative was Talon. He was easy to talk to and answered each question we had about our car. This was a great overall car buying experience and I would definitely do business here again in the future.

It was the easiest dealership I’ve dealt with and the first to leave with permanent license plates ( not paper tags)

Kesha Starks and the staff at T&S Ford provided my daughter with an exceptional buying experience. From the test drive through our questions to the final purchase, the whole experience was very positive. Highly recommend the dealer and especially Kesha.

My salesman Talon was very helpful. They made the process very easy to do. Great place to get a car!

If you’re ever looking for a new or used vehicle go see Toothman and Sowers ford in Whitehall and talk to Liz. She’s a great salesperson and keeps fighting for you to get the vehicle you want. Prime example is this 2012 jeep grand Cherokee. I fell in love with it the moment I drove it and yes I was there for about 3 to 4 hrs but she made me feel right at home. She fought until I was able to buy the jeep. She never gave up. I highly recommend going there for your next new or used vehicle

Great service

Very professional and really care about getting you something you want so 5 stars for me

Calm environment and kind people who will work with your situation! Would recommend for anyone looking for a vehicle on a tight spot or need reliable transportation.

Great people, explain everything, answer questions. Excellent customer service. Bob Bosley our sales person for many years is beyond great

I was informed that the vehicle I was purchasing had been used as a courtesy vehicle and had been involved in an accident resulting in what was described to me as “minor cosmetic” damage. Because I knew the vehicle had an accident history, The requested damage disclosure was not provided until the day I was scheduled to take possession. When I finally received the documentation, it indicated more than $12,000 in reported damage, including damage to the front and rear of the vehicle, sensors, body components, and paint blending on the right hood and right fender. Based on the documentation and ... Read More

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DealerRater - Aug 17, 2026

I was informed that the vehicle I was purchasing had been used as a courtesy vehicle and had been involved in an accident resulting in what was described to me as “minor cosmetic” damage. Because I knew the vehicle had an accident history, The requested damage disclosure was not provided until the day I was scheduled to take possession. When I finally received the documentation, it indicated more than $12,000 in reported damage, including damage to the front and rear of the vehicle, sensors, body components, and paint blending on the right hood and right fender. Based on the documentation and opinions I subsequently obtained from outside automotive and insurance professionals, the extent of the documented damage does not appear consistent with the dealership’s repeated characterization of it as “minor cosmetic” damage. When I raised these concerns, the dealership’s proposed solution was simply to reverse the transaction. While I ultimately agreed. I was also extremely disappointed with how my concerns were handled. During my discussions with Jim Drust, I felt I was treated in a condescending and unprofessional manner. Mr. Drust stated that “no one knew” the extent of the damage. Given the documented amount of damage and the involvement of multiple dealership personnel, I find that explanation particularly concerning.

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Avoid at all costs! Sales and finance are crooks. Will sell you a warranty that’s not worth the paper it’s wrote on. You can request a call for an issue and no one will ever have the decency reach out. About as dishonest of a dealership as they come. Would give them a negative star if possible. Update: Point proven. They have all my information and chose to respond on here asking me to do more work instead of using the information they already have to reach out to me via call (I’ve requested 3 times) or even ... Read More

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Google - Aug 14, 2026

Avoid at all costs! Sales and finance are crooks. Will sell you a warranty that’s not worth the paper it’s wrote on. You can request a call for an issue and no one will ever have the decency reach out. About as dishonest of a dealership as they come. Would give them a negative star if possible. Update: Point proven. They have all my information and chose to respond on here asking me to do more work instead of using the information they already have to reach out to me via call (I’ve requested 3 times) or even by writing a letter. They will definitely go out of their way to help!

If you're a Ford owner and you break down on the side of the Rd, don't call here expecting help. I'm driving from PA to NC. I limp my car to the rest stop of 79 and call for help. I understand I'm not going to get same day treatment, but as a traveler and a Ford owner, I thought I'd get some help. They told me they could schedule me for next week. (It's currently Monday before noon). They also didn't have any recommendations at all for a stranded traveller.

We had an amazing experience and got exactly what we wanted with Talon’s help ! He was so nice and was there to answer every question we had, would recommend coming here to anyone!

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I have dealt with them twice. Salespeople are great trade in value team needs work.

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Delivery truck frequently gets stuck and blocks the road. They don’t change anything to avoid this.

We went to this dealership solely because it had the exact truck we were searching to purchase. The salesman Talon was great and treated us with nothing but respect. The sales manager on the other hand was not so warm and fuzzy. He was more dry and gruff. It would seem to me you would want to treat your customers with dignity and respect especially a disabled veteran who served our country for many years. When we went to pick up the truck the next day it was not all ready to leave and we had to wait 2 hours for ... Read More

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Google - Jun 13, 2026

We went to this dealership solely because it had the exact truck we were searching to purchase. The salesman Talon was great and treated us with nothing but respect. The sales manager on the other hand was not so warm and fuzzy. He was more dry and gruff. It would seem to me you would want to treat your customers with dignity and respect especially a disabled veteran who served our country for many years. When we went to pick up the truck the next day it was not all ready to leave and we had to wait 2 hours for them to complete the details. The sales manger decided it was a good choice to tell us we were being difficult for asking to make the deal right. Unbelievable who calls a valued customer difficult? Very unprofessional at the very least. We cannot recommend this dealership based on out experience there.

I have only dealt with the service department, and I am not impressed. Work is not completed in a timely manner, communication is poor, and messages through the provided text link went unanswered. Phone calls for appointments were not returned, and when I stopped in to schedule one, I was harshly told to “wait in the lobby” simply for walking in. I also questioned why work was marked “unable to fix” when the issue was unable to be witnessed, and the response I received was sarcastic and dismissive. Not everyone in the department behaves this way, but the ones who ... Read More

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Google - Jun 7, 2026

I have only dealt with the service department, and I am not impressed. Work is not completed in a timely manner, communication is poor, and messages through the provided text link went unanswered. Phone calls for appointments were not returned, and when I stopped in to schedule one, I was harshly told to “wait in the lobby” simply for walking in. I also questioned why work was marked “unable to fix” when the issue was unable to be witnessed, and the response I received was sarcastic and dismissive. Not everyone in the department behaves this way, but the ones who do have made me extremely uncomfortable returning to this dealership. When I asked what to do about the ongoing issues that your service department has been unable to fix; issues you say you “can’t witness”, and my warranty was running out, I was told you could sell me a new warranty. That makes no sense when the warranty I already have through Ford hasn’t been honored. This response, combined with the repeated lack of communication and dismissive treatment, has completely damaged my trust in this service department and hence the dealership.

This is the worst customer service I've ever had been trying to purchase a 2019 scatpack widebody since Monday called to confirm car was still on the lot was told car is available sent photos of trade all the inf they asked for on mon agian on tue and Wed called agian on Wed was told sales manager hasn't looked at my trade yet and was working on it. Called Thurs talked to sales manager and was told the car was sold last Sat but was going to be delivered today. This is by far the worst experience I'... Read More

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Google - May 7, 2026

This is the worst customer service I've ever had been trying to purchase a 2019 scatpack widebody since Monday called to confirm car was still on the lot was told car is available sent photos of trade all the inf they asked for on mon agian on tue and Wed called agian on Wed was told sales manager hasn't looked at my trade yet and was working on it. Called Thurs talked to sales manager and was told the car was sold last Sat but was going to be delivered today. This is by far the worst experience I've ever had. Sincerely Brian Barnette

My wife andi purchased an auto. It was the worst experience we ever had purchasing an auto. They were rude, pushy, inconsiderate to say the lest. I will walk before ever making another purchase at toothman sowers!

Should you find yourself on their lot looking. Don't expect the one you want to be there tomorrow, especially if they don't take a down payment. So look don't waste your time like I did. Now they have lost all possible sales from multiple families in the area. All because is was not worth their time calling to let us know. Oh ZERO stars by the way.

Test drove a vehicle and it was very noisy. I was told this was due to the type of tires on the vehicle. I checked back with the staff about it and was told several times they would get back to me, they wanted to help, bla-bla-bla. The final text I got from them said 'its back on the lot so I guess it's fixed." Not a good experience at all. I would not go back. I would not recommend.

They told my grandmother they couldn’t fix her car and needed to trade it in,gave her 6000 for it then I saw on their website it sold for 16000a few days later even though they”couldn’t find parts” truth is they saw a clean trade in and wanted it and figured if they could get her in a used car there they could rip her off twice which they did. Gave her a piece of crap overpriced Highlander.the best part is when my dad wrote a review they thought it was me saying “ oh he’s a ... Read More

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Google - Apr 12, 2026

They told my grandmother they couldn’t fix her car and needed to trade it in,gave her 6000 for it then I saw on their website it sold for 16000a few days later even though they”couldn’t find parts” truth is they saw a clean trade in and wanted it and figured if they could get her in a used car there they could rip her off twice which they did. Gave her a piece of crap overpriced Highlander.the best part is when my dad wrote a review they thought it was me saying “ oh he’s a spoiled brat jealous that his grandma got a new car.” But first of all that’s extremely unprofessional and it wasn’t even true because I had a Acura tlx nicer than any used car they have on the lot. These people are vultures and will tell you anything to get a check.

Salesman was condescending in general and dismissive of our concerns about the car. We did not appreciate being treated that way.

We just want to thank the exceptional team at Toothman and Sowers in Whitehall. Talon Miller noticed us as soon as we arrived. He guided us through a seamless process of buying a new vehicle. Attentive and personable, we couldn’t have been more pleased. Greg Floyd, we appreciate the help you provided to make the deal happen. And Tonya Odell you made things so simple to sign and finalize. A big thank you to each of you! Honestly, it doesn’t feel like just a business deal; we feel like we made some new friends. We highly recommend if ... Read More

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DealerRater - Mar 15, 2026

We just want to thank the exceptional team at Toothman and Sowers in Whitehall. Talon Miller noticed us as soon as we arrived. He guided us through a seamless process of buying a new vehicle. Attentive and personable, we couldn’t have been more pleased. Greg Floyd, we appreciate the help you provided to make the deal happen. And Tonya Odell you made things so simple to sign and finalize. A big thank you to each of you! Honestly, it doesn’t feel like just a business deal; we feel like we made some new friends. We highly recommend if you’re looking for a new car, head over to Toothman and Sowers. You’ll be happy you did!

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4 hours for 4 tires and a alignment. Don’t make plans if you need to do anything that day.

I would not even give this dealership any star at all. I have a 2022 Jeep Compass that I want to sale and get out of my loan because I about 10k with negative equity . I explained all of this upfront and gave numbers to this place. Lucile was texting me and was so sure that they have a team of special people that can help me out. What a Joke!! I arrived and no one said hi or anything. Then I had this female sales person came over to me. I am the type of person that was very transparent ... Read More

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Google - Mar 2, 2026

I would not even give this dealership any star at all. I have a 2022 Jeep Compass that I want to sale and get out of my loan because I about 10k with negative equity . I explained all of this upfront and gave numbers to this place. Lucile was texting me and was so sure that they have a team of special people that can help me out. What a Joke!! I arrived and no one said hi or anything. Then I had this female sales person came over to me. I am the type of person that was very transparent with everyone. They did an appraisal on my Jeep and said we cant help you. OK why didn't you tell me this when I explained my situation to you! Make sure you read all the reviews before doing business with these people!!!

I inquire about a F-150 they have for sale, they run my credit 4 times and then ignore me. I'm thinking well maybe I did not get approved so I call and ask 2 days later and they say I was approved. They said send your w2 and 1099 to their email. This was Tre who I spoke with and he confirmed that he did receive the email. I call the next day and Brayden who is the one I am supposed to be working with as my salesmen says he did not get it which is a lie because Tre clearly ... Read More

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Google - Feb 25, 2026

I inquire about a F-150 they have for sale, they run my credit 4 times and then ignore me. I'm thinking well maybe I did not get approved so I call and ask 2 days later and they say I was approved. They said send your w2 and 1099 to their email. This was Tre who I spoke with and he confirmed that he did receive the email. I call the next day and Brayden who is the one I am supposed to be working with as my salesmen says he did not get it which is a lie because Tre clearly said he got it. I resend it to Brayden and finally he says he has everything. Then ignores me completely and does not follow up with me. I found a really good deal on a truck in Henderson and apply for it, approved in an hour for over $45,000 and they hold it for me to go pick up. I honestly have no idea how this dealership has good reviews ghosting customers, running their credit multiple times and then just ignoring them even after they say they got you approved. Highly disappointed. In the end God blessed me with their incompetence though because I found a truck much nicer than the one I was going to get from them.

Was trying to purchase a vehicle from them the day it arrived on lot they told me I couldn't buy it until it went through inspection I called everyday to see if it had passed inspection they told me I would be contacted once it went through well i got the call that it passed inspection and was sold to someone else very upsetting when I called every day trying to buy it then a sales rep said I could have bought it while it was going through inspection is absolutely ridiculous

Never again

my experience was not very good. I showed up 15-20 minutes before my appointment at nine. I didn't leave there until 1130 when they finally finished my truck and it was just for an oil change and tire rotation.

I dealt with the service advisors for diesels and they were the best people that I have ever dealt with at any dealer. They got me in to do diagnostics the same day I had problems and worked harder than ever to get me fixed and back on the road. If and when I have any issues with my truck and or personal vehicles I will be returning to Toothman Sowers for service.

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Alison and Jim both made for a pleasant buying experience. They were both extremely respectful, transparent and friendly. I will be back again at some point to be a three-peat customer.

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Feeling very bait and switch. I inquired online with chat and was told a vehicle was available then received a call from a sales rep, which was offering to answer questions on the vehicle in the voicemail he left. Before calling back, I was texting with a “Lucille” who also stated it was available and asked when I wanted to schedule a test drive, but then when I asked if weather mats were included was told it sold today. Very convenient and odd due to the fact I was told 3 times it was available.

I have been in contact with them for a week now and I drive 4 hours about to make it to the dealership and they call me and said that there was a hold on the vehicle and they just said sorry…

I Have Taken My RV There For Inspection And Oil Changes For 2 Years. I Called Wednesday Morning To Schedule A Appointment And They Said They Would Not Do It Anymore Because They Had People It The Wall. I Pulled My RV In There 4 Times And Never Had A Problem. I Guess People Don’t Know How To Drive. It’s A Ford V10 Engine And I Trust Them To Work It.

Took way too long to get me my vehicle with it already paid for.

I came to this dealership a few days ago and they tried to tell me my car wasn't having any problems but yet have they been driving the car around?…No if these guys are gonna mark up the prices on the car then least they can do is listen to their customers.

This dealership is a ripoff. I brought my car to this dealership & they didn’t listen to anything I was saying about what was wrong with it. They kept telling me there wasn’t any issues. If you want things mansplained to you go to this dealership. And they tried to charge me with 2 diagnostic fees.

Never buy a vehicle from this place, to get it serviced is an absolute nightmare. I bought a truck in April and has had a (transmission in park light) that won’t turn off. I just brought the truck in due to a recall and they said they won’t be able to fix it. Considering the truck was 50k you’d think they would treat their customers better. Absolute disgrace to the vehicle industry and they should be ashamed.

I purchased a slightly used 2024 Chevy Silverado Trail Boss on Wednesday, October 29, 2025. My experience couldn’t have gone any smoother. Tanner, the knowledgeable salesmen, was helpful and trustworthy. The no-pressure demeanor of Tanner and of all the staff was a pleasure. All my requests were meet and a fair price was offered and excepted. Thank you Tanner for your patience. In addition, thank you JR for creating a family atmosphere in the dealership and hiring staff with a desire to serve a customer in a professional manner. Glen

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I discovered i had a flat tire at 9am today. I called T & S Ford and they were able to get me into the Service Department at 1:00pm. The tire was repaied and i was out the door before 3pm. I couldn’t ask for better service.

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Alison was wonderful to deal with and created a pleasurable buying experience. I highly recommend seeing her for your next vehicle purchase.

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Perry came out introduced himself friendly smiling welcoming I told him what I was looking for, he went to get it and brought it to me. Of course it was beautiful superb condition when we were checking everything out the latch in the back was not functioning the owner came over and he said we will take care of it and Perry had just said the same thing before the owner walked up . We went for a test drive it was smooth and rode excellent. When we got back we went to his desk and we were talking, Perry asked ... Read More

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DealerRater - Oct 29, 2025

Perry came out introduced himself friendly smiling welcoming I told him what I was looking for, he went to get it and brought it to me. Of course it was beautiful superb condition when we were checking everything out the latch in the back was not functioning the owner came over and he said we will take care of it and Perry had just said the same thing before the owner walked up . We went for a test drive it was smooth and rode excellent. When we got back we went to his desk and we were talking, Perry asked me about a trade in and I said yes that's my car out there and he said well he said we'll get some particulars on it and give you a price for trade in and I said sure that would be great. Because of some circumstances, on my end, I thought they were just going to give me a price and I was just going to go home and come back in a few days. Well to my surprise and great joy I drove home with the one, very one I picked out I was in awe. So happy with my choice of purchase. there was no pressure ever , there was friendliness , listening , understanding without pushing for a sale. it was the best experience I've ever had in a car dealer. Perry said that he would call me and we would make arrangements for the tailgate latch to get fixed. Since it was purchased on a Saturday they're closed on Sunday . on Monday he called me and made arrangements for Tuesday morning. Perry kept his word no matter what he said to me his word was good and followed through.That is a noticeable quality in his character. Tuesday morning I was greeted at the service desk, then I went to the waiting room, Perry met me there and reassured me that the car was going to be looked at. 1 hour later the car was fixed .thank you so much for whoever repaired that latch. While I was waiting in the service waiting area it was amazing to see the interaction with people who work there. Many of them came in and out and inback and forth out of the room into the showroom wherever they were going offices. everyone was so pleasant friendly to each other and to me it was so welcoming. It is so peaceful there and it was the best experience I've ever had at a car dealer that's for sure I wouldn't hesitate one minute to purchase a car truck or to have my car taking care of there. The camaraderie between the staff is a testament to the owner and his leadership. I have heard that it always starts with the leader and then it will trickle down and that's exactly what has happened it's beautiful so I encourage you to check out their cars and experience what I did because you won't be disappointed. It's a very unique experience and absolutely Pleasant. Thank you Perry. Thank you Carl,for your leadership. You have a great team .

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Had a couple good recommendations to go here and we finally did. Alec was awesome and able to answer all our questions! The whole team was extremely friendly and efficient!! Definitely recommended!!

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I will not give them a star. They are liars. I drove over 2 hrs tto see a car. I filled out an application talked with them on the phone. They said they would hold it for me till I got there. They sold It 20 mins before I got there. So they are dirty crooked liars.

Went back and forth about leaving a review but feel it’s necessary for the company to hear honest, candid feedback..especially from someone who came to buy but left without even test driving. Came in on 10/25 with a list of cars specifically I had been researching on that specific lot and was ready to work out a deal. Was met in the lot by Allison, assuming sales associate. Told her what cars I was interested in and she showed me where they were. I asked to look inside of the car and she said “it’s probably locked”. Did ... Read More

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Google - Oct 27, 2025

Went back and forth about leaving a review but feel it’s necessary for the company to hear honest, candid feedback..especially from someone who came to buy but left without even test driving. Came in on 10/25 with a list of cars specifically I had been researching on that specific lot and was ready to work out a deal. Was met in the lot by Allison, assuming sales associate. Told her what cars I was interested in and she showed me where they were. I asked to look inside of the car and she said “it’s probably locked”. Did not offer to open the car. Did not speak or try to tell me anything about said car. Like I said, I truly was ready to make a deal and hopefully leave with one of the cars I’d had my eye on. Continued to look at outside awkwardly until I asked to see a different model. Showed me those cars..when I was trying to look inside the locked car she said “they pretty much all look the same inside”. At that point it was kinda a cue to leave. Very disappointed because I’d seen all of the reviews about certain salespeople. Not sure if she is new or not, but just felt this feedback could be beneficial in the future for when someone comes on the lot as ready to buy as our family was.

Very poor salesman ship if you ask me wouldn’t even try to work with me and wouldn’t report to sells manager because he knew he would be In trouble for not trying to work with me

98$ for an oil change on an expedition is ridiculous when I pay 125$ for a diesel ton truck. Don’t make plans for after your service because you won’t make it on time.

I purchased a very special 2012 Ford Expedition with Toothman & Sowers Ford, via cargurus, and honestly could not be happier. Not only was I lucky enough to purchase a dream come true of a Ford Expedition, but all three of the sales staff team, Trey, Tanner, Alex, the receptionist and Tonya in Finance went over and above the call of duty to assist me with my online purchase, and they also took care of the vehicle delivery! What a fantastic dealership to do business with; my hat comes off to all of the team for a job very well done! ... Read More

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DealerRater - Oct 7, 2025

I purchased a very special 2012 Ford Expedition with Toothman & Sowers Ford, via cargurus, and honestly could not be happier. Not only was I lucky enough to purchase a dream come true of a Ford Expedition, but all three of the sales staff team, Trey, Tanner, Alex, the receptionist and Tonya in Finance went over and above the call of duty to assist me with my online purchase, and they also took care of the vehicle delivery! What a fantastic dealership to do business with; my hat comes off to all of the team for a job very well done! Thank you so much! Sincerely, John C. from Massachusetts

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Talon Miller was great to work with. I submitted the application on-line and he did the rest. Handled the paperwork from start to finish and there was no pressure at all. He answered all my questions and went over and beyond to make sure I was completely satisfied.

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